4777 port's Privacy Policy
This document fully explains how your information is collected, stored, and protected when you register or use services at 4777 port.
1. Introduction and Scope
This privacy policy applies to all services on the 4777 port platform.
4777 port is an online entertainment and betting platform that provides various gaming services to users in Bangladesh. By using our website (4777port.cam), mobile application, and all related digital services, you are considered to have agreed to this privacy policy.
Our services are only for individuals aged 21 or above. We verify age based on the information provided at registration and do not accept registrations from minors.
Topics covered in this policy include: what types of information are collected, the purposes for which it is used, who it may be shared with, how long it is retained, and what your rights are. If the policy is changed, you will be notified by email and the updated date will be shown on the website.
2. What Information We Collect
4777 port collects only the information necessary to provide services and manage accounts.
2.1 Information You Provide Directly
Information you provide yourself during registration and account management:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- Documents required for identity verification (National ID card or passport)
- Payment information related to bKash, Nagad, or Rocket
- Messages and information provided when contacting support
2.2 Automatically Collected Information
Some information is collected automatically when you use our platform:
- IP address and device identifier information
- Browser type and operating system information
- Session data — login time, inactivity time, pages visited
- Gaming activity logs — betting history, win/loss records, balance changes
- Information obtained through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For identity verification, fraud prevention, and payment processing, we may receive limited transaction confirmation information from mobile financial service providers such as bKash, Nagad, and Rocket. This information is used only for the specified purpose and is not used for anything else.
3. Purpose of Using Information
Collected information is used only for specific and legitimate purposes.
| Purpose | Description |
|---|---|
| Account Management | Registration, login, password recovery, and ensuring account security |
| Payment Processing | Verifying and processing deposit and withdrawal requests |
| Service Improvement | Analysing platform performance and developing new features |
| Fraud Prevention | Detecting suspicious activity and stopping the operation of multiple accounts |
| Customer Service | Providing support via live chat and email and resolving complaints |
| Responsible Gaming | Identifying harmful gaming behaviour and activating relevant tools |
| Legal Obligations | Complying with applicable laws and regulations and maintaining records |
We do not sell your information to advertisers or third parties. However, a limited amount of information may be shared with trusted technology partners and payment service providers as needed to deliver services — only under contractually agreed confidentiality terms.
Our Responsible Gaming Policy explains how information about gaming behaviour is used to help prevent harmful habits.
4. Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to maintain service quality.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and provide security; these cannot be disabled.
- Functional Cookies: Remember your language preferences, interface settings, and past activity.
- Analytics Cookies: Collect anonymous statistics to understand how the platform is used.
4.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, some services may not work properly as a result. Mobile app users can change tracking permissions from the device's app settings.
5. Sharing and Disclosure of Information
We share information only under strictly controlled circumstances and only for specific needs.
5.1 Service Partners
We work with the following types of service providers to operate the platform. They may use information only for their designated tasks:
- Mobile financial services — bKash, Nagad, Rocket (payment verification)
- Technology infrastructure providers (server hosting and databases)
- Game software providers (gaming logs and result verification)
- Identity verification services (KYC process)
5.2 Disclosure for Legal Reasons
We may be required to disclose information under court orders, lawful requests from government authorities, or applicable legal obligations. In such cases, we will disclose only as much as is necessary.
5.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred. However, the new authority will be bound to ensure protections equivalent to this privacy policy, and users will be informed in advance.
6. Data Security Measures
4777 port keeps your information secure through modern technical and organisational measures.
6.1 Technical Security
- SSL/TLS Encryption: All data transmission takes place through encrypted channels.
- Password Hashing: Your password is not stored directly — only a one-way cryptographic hash is stored.
- Firewall and Intrusion Detection: 24-hour monitoring is in place to prevent unauthorised access.
- Regular Security Audits: Security audits are conducted regularly by third-party specialists.
6.2 Organisational Security
- Only authorised staff may access personal information, and they are bound by confidentiality agreements.
- Staff receive regular training on data protection.
- If a data breach occurs, affected users are notified within the required timeframe.
7. Data Retention Period
We do not retain information beyond what is necessary.
Information for active accounts is retained for the duration of the account. After an account is closed, information is retained for a set period in consideration of legal obligations and possible dispute resolution needs.
| Data Type | Retention Period |
|---|---|
| Account and identity information | 5 years after account closure |
| Financial transaction records | 7 years after account closure |
| Gaming history and logs | 3 years after account closure |
| Support communications | 2 years from the date of last contact |
| Cookie and session data | Up to 90 days after the session ends |
After the specified period, information is securely deleted or anonymised in a way that makes it no longer possible to link it to any individual.
8. Your Rights and Controls
You have several important rights over your personal information.
8.1 Right to Access Information
You have the right to know what information we hold about you. Verified account holders may contact the support team to request details of their stored information.
8.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. Some information can be changed directly from your account settings; for others, you will need to contact support.
8.3 Right to Close Your Account
You may close your 4777 port account at any time. After closure, information will be retained for the periods stated in Section 7.
8.4 Right to Opt Out of Marketing Communications
If you do not want to receive promotional emails or notifications, use the unsubscribe option at the bottom of any email or let support know. However, important account-related messages will always be sent.
9. Protection of Minors
Our services are not for anyone under 21, and we do not collect their information.
4777 port explicitly operates for members aged 21 and above. We verify age at registration, and if someone is identified as a minor, their account is immediately closed and any collected information is deleted.
If a parent or guardian believes their child has registered on our platform without permission, please contact support immediately. We will promptly close the account and delete the relevant information.
10. Policy Changes and Contact
This policy may be updated from time to time.
10.1 Change Notification
If significant changes are made to the privacy policy, we will send a notification to your registered email and display a clear notice on the website. Continued use of the service after changes are made will be considered acceptance of the updated policy.
10.2 Contact Information
If you have any questions or complaints about this Privacy Policy or your personal information, please contact our support team:
- Live Chat: Available 24 hours, 7 days a week
- Email: [email protected]
To learn more about us, read the About Us page. For answers to common questions, visit the FAQ section — there you will find answers about accounts, payments, and services.
Have more questions?
Our support team is available 24/7 to help you — in Bengali and English.
Read the FAQ